Elevated API Errors

Incident Report for Ketch

Resolved

Between 17:28 and 19:00 PDT on Tuesday, April 22, a small subset of customers experienced elevated API error rates in our US-West region. During this time, affected customers saw intermittent 503 errors and increased latency on API requests. All other regions remained fully operational throughout the incident.

Posted Apr 22, 2025 - 17:28 PDT