Elevated GeoIP API Errors

Incident Report for Ketch

Resolved

This incident has been resolved.
Posted Apr 20, 2022 - 15:25 PDT

Update

We are continuing to work on a fix to this issue.
Posted Apr 20, 2022 - 14:34 PDT

Identified

An issue has been identified with an upstream provider, and a fix is being implemented.
Posted Apr 20, 2022 - 12:11 PDT

Investigating

We're experiencing an elevated level of GeoIP API errors and are currently looking into the issue.
Posted Apr 20, 2022 - 12:03 PDT
This incident affected: API (API (US)).